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SMS Privacy Policy
Last updated: January 15, 2026
East Avenue Storage is committed to protecting your privacy. This SMS privacy policy explains how we collect, use, and protect your information when you interact with us via text messaging (SMS/MMS).
Information We Collect
When you opt in to receive SMS messages from East Avenue Storage, we may collect:
We collect this directly from you when you enter your phone number into a web form, interact with our support via SMS, or opt in through a registration or inquiry.
How We Use Your Information
We use your SMS data to:
East Avenue Storage does not sell, share, rent, or trade your mobile phone number or SMS opt-in/consent data with third parties or affiliates for their marketing or promotional purposes.
We may share your information only with trusted service providers (e.g., our SMS platform like QUO) who assist in delivering messages. These providers are contractually required to keep your data secure and use it solely for our services.
Your Choices & Opt-Out
You can opt out of receiving SMS messages at any time by replying STOP to any message we send. You will receive confirmation and no further messages (except for compliance reasons). Text HELP for assistance, or contact us at [email protected].
Data Security and Retention
We use reasonable measures to protect your information. SMS data is retained only as long as necessary for the purposes above or to meet legal obligations.
Changes to This Policy
We may update this policy periodically. Check back for changes.
Contact Us
Questions? Email us at [email protected].
East Avenue Storage - 630 East Avenue, Rochester, NY 14607 - (585) 488-3837- [email protected]
Last updated: January 15, 2026
East Avenue Storage is committed to protecting your privacy. This SMS privacy policy explains how we collect, use, and protect your information when you interact with us via text messaging (SMS/MMS).
Information We Collect
When you opt in to receive SMS messages from East Avenue Storage, we may collect:
- Your mobile phone number
- Your name (if provided)
- Any information you provide in message responses
- Message delivery and interaction data (e.g., timestamps, status)
We collect this directly from you when you enter your phone number into a web form, interact with our support via SMS, or opt in through a registration or inquiry.
How We Use Your Information
We use your SMS data to:
- Send informational, transactional, or account-related messages (e.g., storage updates, reminders, inquiries)
- Send promotional messages only with your prior consent
- Respond to your requests
- Improve our services
East Avenue Storage does not sell, share, rent, or trade your mobile phone number or SMS opt-in/consent data with third parties or affiliates for their marketing or promotional purposes.
We may share your information only with trusted service providers (e.g., our SMS platform like QUO) who assist in delivering messages. These providers are contractually required to keep your data secure and use it solely for our services.
Your Choices & Opt-Out
You can opt out of receiving SMS messages at any time by replying STOP to any message we send. You will receive confirmation and no further messages (except for compliance reasons). Text HELP for assistance, or contact us at [email protected].
Data Security and Retention
We use reasonable measures to protect your information. SMS data is retained only as long as necessary for the purposes above or to meet legal obligations.
Changes to This Policy
We may update this policy periodically. Check back for changes.
Contact Us
Questions? Email us at [email protected].
East Avenue Storage - 630 East Avenue, Rochester, NY 14607 - (585) 488-3837- [email protected]